Terms & Conditions

Tayla Gilson | gilsongainspt@outlook.com Last updated: 28 May 2026

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Tayla Gilson, ("the Trainer", "I", "me", "my") and any individual who engages my services ("the Client", "you", "your").

By booking a session, purchasing a package, or engaging my services in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms apply to all services offered by Gilson Gains Personal Training, including but not limited to in-person personal training sessions, group sessions, online training programmes, and nutritional guidance.

If you do not agree to these Terms, you should not proceed with booking or engaging my services.

2. Services Offered

Tayla Gilson offers the following services:

2.1 In-Person Personal Training

Monthly packages are available on a minimum 6-month commitment basis:

Bronze — 1 session per week, billed monthly by direct debit
Silver — 2 sessions per week, billed monthly by direct debit
Gold — 3 sessions per week, billed monthly by direct debit

Clients who wish to pay the full 6-month term upfront will receive a 10% discount on the total package price.

2.2 Group Training Sessions

2.3 Online Training Programmes

Group training sessions may be offered from time to time. Details, pricing, and specific terms applicable to group sessions will be communicated at the time of booking.

Personalised online training plans and programmes may be provided digitally. These are tailored to the individual client and are for personal use only. They must not be shared, reproduced, or distributed to any third party.

General nutritional guidance and advice may be provided to support your training goals. Please note that nutritional guidance provided by the Trainer does not constitute medical or clinical dietary advice. Clients with specific medical conditions or dietary requirements should consult a qualified dietitian or their GP before acting on any nutritional guidance provided.

The Trainer reserves the right to modify, withdraw, or update any services at any time, with reasonable notice given to affected clients where possible.

2.4 Nutritional Guidance

3. Booking & Payment

3.1 Booking Process

All bookings are made directly with the Trainer via the website enquiry form, email, or WhatsApp. Bookings are not confirmed until payment has been received in full.

3.2 Upfront Payment

All packages require a minimum commitment of 6 months. Monthly payments are collected by direct debit at the start of each monthly period. Clients who elect to pay the full 6-month term upfront will receive a 10% discount on the total package price. Payment on the day of a session is not accepted under any circumstances. The Trainer reserves the right to refuse or cancel a session where payment has not been received.

3.3 Pricing

3.4 Package Expiry

Pricing for all services will be communicated to the Client prior to booking. The Trainer reserves the right to amend pricing at any time. Any price changes will not affect packages already purchased and paid for in full.

Sessions are allocated on a monthly basis in line with your chosen package and do not roll over to the following month. Sessions that are not attended or are cancelled with less than 24 hours' notice are forfeited and cannot be carried over or refunded. A goodwill carry-over of one session per calendar month may be granted where genuine notice of more than 24 hours is provided, subject to the conditions in the Cancellation, Refund & Payment Policy. Planned absences and injuries are handled separately under Sections 3.6 and 3.7.

3.5 Cancellations & Refunds

Cancellations, rescheduling, and refunds are governed by the Trainer's Cancellation, Refund & Payment Policy, which forms part of these Terms and is available in full on the Trainer's website.

3.6 — Planned Absences (Holiday):

Where a client provides advance notice of a planned absence such as a holiday, sessions missed during that period will not be forfeited. Instead, those sessions will be carried forward and added to the client's schedule upon their return. Make-up sessions will be scheduled at an increased weekly frequency until all owed sessions have been completed, after which the client will return to their standard package schedule.

For example: a Silver package client (2 sessions per week) who takes a 2-week holiday will be owed 4 sessions upon return. For the following 4 weeks, the client will train 3 sessions per week to make up the missed sessions, before returning to 2 sessions per week thereafter.

Planned absences must be communicated to the Trainer as far in advance as possible. The Trainer reserves the right to schedule make-up sessions subject to availability.

3.7 — Injury & Medical Suspension:

Where a client is unable to train due to injury or medical circumstances, the following will apply:

Monthly direct debit clients: The direct debit will be frozen for the duration of the recovery period, provided reasonable evidence or notice of the injury is given. The frozen period will be added onto the end of the minimum 6-month contract term, extending the contract accordingly. No payments will be taken during the suspension period.

Clients who paid the full 6-month term upfront: Sessions will be paused for the duration of the recovery period and added onto the end of the original term at no additional cost. As no direct debit is in operation, no financial adjustment is required.

In both cases, the client must notify the Trainer as soon as reasonably practicable and provide an estimated or confirmed return-to-training date where possible. The Trainer reserves the right to request a medical clearance or updated PAR-Q before resuming sessions following an injury.

4. Health, Safety & Medical Responsibility

4.1 PAR-Q Health Screening

Prior to commencing any training, all clients are required to complete a Physical Activity Readiness Questionnaire (PAR-Q). This is a standard health screening tool used to identify any conditions or risk factors that may affect the Client's ability to exercise safely.

By completing the PAR-Q and proceeding with training, you confirm that the information you have provided is accurate and complete to the best of your knowledge. It is your responsibility to disclose any and all health conditions, injuries, physical limitations, or medications that may be relevant to your training.

4.2 Medical Clearance

If your PAR-Q responses indicate that medical clearance is required, you must obtain written confirmation from a qualified medical professional that you are fit to participate in physical activity before any sessions can commence. The Trainer reserves the right to decline or suspend training until such clearance is provided.

4.3 Ongoing Duty to Disclose

You are responsible for informing the Trainer of any changes to your health, fitness, or medical circumstances that arise during the course of your training, including new injuries, illnesses, pregnancies, or changes in medication. Failure to disclose relevant information may result in sessions being suspended for your safety.

4.4 Training During Illness or Injury

The Trainer reserves the right to refuse to train any client who presents as unwell, injured, or otherwise unfit to exercise on the day of a session. This is for your safety and the safety of others. Where a session is refused on health and safety grounds, the Trainer will endeavour to offer a rescheduled session where possible.

5. Liability & Assumption of Risk

5.1 Inherent Risk

You acknowledge and accept that physical exercise carries an inherent risk of injury, illness, or adverse health effects. By engaging in personal training sessions with the Trainer, you voluntarily assume this inherent risk.

5.2 Trainer's Duty of Care

The Trainer will take all reasonable precautions to ensure that sessions are delivered safely, professionally, and in a manner appropriate to your individual fitness level and health status as disclosed. The Trainer holds public liability insurance and is qualified to deliver personal training services.

5.3 Limitation of Liability

To the fullest extent permitted by law, the Trainer shall not be liable for any injury, loss, damage, or adverse health outcome suffered by the Client during or as a result of training sessions, provided that:

The Client completed the PAR-Q accurately and in full
The Client disclosed all relevant health and medical information prior to and during training
The Client followed the reasonable instructions of the Trainer during sessions

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by the Trainer's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

5.4 Studio & Venue Liability

Sessions take place at third-party private and semi-private studio venues across London. The Trainer accepts no liability for any loss, damage, or injury arising from the condition, facilities, or equipment of any third-party venue. Clients are encouraged to familiarise themselves with venue health and safety procedures.

6. Client Conduct & Responsibilities

6.1 Punctuality

Clients are expected to arrive on time for all scheduled sessions. Where a client arrives late, the session will still end at the originally scheduled time and the full session fee will be charged. The Trainer will not be held responsible for any reduction in session length resulting from the Client's late arrival.

6.2 Conduct

Clients are expected to behave respectfully and professionally at all times toward the Trainer and any other individuals present at the training venue. The Trainer reserves the right to terminate a session or discontinue services immediately and without refund in the event of abusive, threatening, or inappropriate behaviour by the Client.

6.3 Personal Belongings

The Trainer accepts no liability for the loss, theft, or damage of any personal belongings brought to sessions by the Client.

6.4 Appropriate Attire & Equipment

7. Intellectual Property

Clients are responsible for arriving to sessions wearing appropriate sportswear and footwear. Where specific equipment is required for a session, the Trainer will advise in advance.

All training programmes, nutrition plans, session content, and materials created and provided by the Trainer are the intellectual property of Tayla Gilson. These materials are provided for the Client's personal use only and must not be shared, copied, reproduced, sold, or distributed to any third party without the prior written consent of the Trainer.

8. Confidentiality

The Trainer will treat all personal, health, and fitness information shared by the Client as strictly confidential. Such information will only be used for the purposes of delivering safe and effective training services and will be handled in accordance with the Trainer's Privacy Policy, available in full on the website.

9. Termination of Services

9.1 Termination by the Client

You may choose to discontinue your training at any time. Any refund on unused prepaid sessions will be handled in accordance with the Cancellation, Refund & Payment Policy.

9.2 Termination by the Trainer

The Trainer reserves the right to terminate the provision of services to any client at any time, with reasonable notice, in the event of:

Breach of these Terms by the Client
Non-payment or repeated late payment
Behaviour deemed inappropriate, abusive, or threatening
Any other circumstance that the Trainer reasonably considers makes continuation of the training relationship inappropriate

In the event of termination by the Trainer without cause, a pro-rata refund for any unused prepaid sessions will be offered.

10. Changes to These Terms

The Trainer reserves the right to update or amend these Terms at any time. Clients will be notified of any material changes, and the updated Terms will be made available on the website. Continued engagement with the Trainer's services following notification of any changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms and Conditions, please contact:

Tayla Gilson gilsongainspt@outlook.com